Privacy Policy

Last Updated: October 12, 2026

1. Introduction

Welcome to TAV PETROIL ("TAV PETROIL," "we," "our," or "us"). We are committed to respecting your privacy and protecting the personal information you share with us through our website, https://tavpetroil.com, and through our business communications.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, contact our team, submit a business inquiry, request product information, or otherwise interact with our services.

As an international supplier of oil, petroleum, petrochemical, and industrial products, we may communicate with customers, suppliers, manufacturers, logistics partners, and other business contacts in different countries.

By using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for specific processing activities, we will request that consent separately.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with our website and business.

2.1. Information You Provide Directly

When you contact us, request a quotation, submit a product inquiry, or communicate with our team, you may voluntarily provide:

Please do not submit sensitive personal information unless it is necessary for a specific purpose and there is an appropriate legal basis for processing it.

2.2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

This information helps us understand how visitors use our website, maintain website security, diagnose technical problems, and improve our online services.

2.3. Cookies and Similar Technologies

Our website may use cookies, scripts, pixels, and similar technologies to support website functionality, understand visitor behavior, measure website performance, and improve the user experience.

Where required by applicable law, non-essential cookies and tracking technologies will only be activated after obtaining the necessary consent.

You can manage cookies through your browser settings and, where available, our website's cookie preference controls. Disabling certain cookies may affect some website features.

3. How We Use Your Information

We may use the information we collect for the following purposes:

  1. Responding to inquiries: To answer questions, respond to contact forms, and provide requested information.
  2. Business communications: To communicate with customers, prospective customers, suppliers, manufacturers, and logistics partners.
  3. Product sourcing and quotations: To assess product requirements, prepare quotations, discuss specifications, and coordinate commercial opportunities.
  4. Order and logistics coordination: Where applicable, to support transactions, documentation, packaging, shipping, delivery, and related business processes.
  5. Website operation: To maintain, operate, troubleshoot, and improve our website.
  6. Analytics and performance: To understand visitor behavior, measure content effectiveness, and improve our website structure and user experience.
  7. Security and fraud prevention: To identify suspicious activity, protect our systems, and prevent unauthorized access or misuse.
  8. Legal and regulatory compliance: To comply with applicable laws, respond to lawful requests, and establish, exercise, or defend legal claims.
  9. Business development: To manage business relationships and evaluate relevant commercial opportunities.
  10. Marketing communications: To provide relevant company updates or business information where permitted by applicable law and, where required, with your consent.

We will not use personal information for purposes that are incompatible with the purposes described above unless we have an appropriate legal basis or obtain any consent required by law.

4. Legal Bases for Processing

Where applicable data protection laws require a lawful basis for processing personal information, we may rely on one or more of the following:

The legal basis will depend on the nature of the information and the specific processing activity.

5. How We Share Your Information

We do not sell your personal information to third parties for monetary consideration.

5.1. Service Providers

We may share relevant information with service providers that support our business operations, including:

These parties may process information on our behalf to provide their services, subject to applicable contractual and legal requirements.

5.2. Business Partners and Transaction-Related Parties

Where necessary to respond to your request or carry out a business transaction, we may share relevant business information with manufacturers, suppliers, freight forwarders, shipping companies, customs brokers, or other logistics and commercial partners.

We will seek to limit such disclosures to information reasonably necessary for the relevant business purpose.

5.3. Legal Requirements and Protection of Rights

We may disclose information when we reasonably believe disclosure is necessary to:

5.4. Business Transfers

If our business undergoes a merger, restructuring, acquisition, or transfer of assets, relevant information may be disclosed or transferred as part of that transaction, subject to applicable privacy laws.

6. International Data Transfers

Because TAV PETROIL may work with customers, suppliers, and service providers in different countries, personal information may be processed or transferred outside the country in which it was originally collected.

The countries in which information is processed may have data protection laws that differ from those in your country of residence.

Where applicable law requires safeguards for international transfers, we will take appropriate measures, which may include contractual safeguards, adequacy mechanisms, or other legally recognized transfer mechanisms.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including responding to inquiries, maintaining business relationships, performing contracts, meeting legal obligations, resolving disputes, and protecting our legitimate interests.

Retention periods may vary depending on the nature of the information, the purpose of processing, and applicable legal requirements.

When information is no longer necessary, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, unless further retention is legally required or permitted.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, and destruction.

Depending on the circumstances, these measures may include access restrictions, security monitoring, server protections, secure communications, software updates, and backup procedures.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or stored by us.

You are encouraged to avoid sending confidential documents or highly sensitive information through unsecured communication channels.

9. Your Privacy Rights

Depending on your country of residence and the laws applicable to your information, you may have some or all of the following rights:

To exercise a privacy right, please contact us using the contact details provided in the footer of our website.

We may need to verify your identity before processing your request. We will respond within the period required by applicable law.

Certain rights may be subject to legal exceptions, contractual obligations, or other limitations.

10. European Economic Area and United Kingdom Visitors

If the General Data Protection Regulation (GDPR), the UK GDPR, or related data protection legislation applies to our processing of your personal information, you may have additional rights under those laws.

These rights may include access, rectification, erasure, restriction of processing, objection, data portability, and the right to withdraw consent where applicable.

Where processing is based on legitimate interests, you may have the right to object based on your particular circumstances.

You may also have the right to lodge a complaint with your local supervisory authority.

Where required by applicable law, we will provide additional information regarding our identity as data controller, our legal bases for processing, international transfer safeguards, and any designated representative or data protection contact.

11. California and Other United States Privacy Rights

Depending on your state of residence and the laws applicable to our activities, you may have rights concerning the collection, use, disclosure, correction, deletion, and access to your personal information.

Certain state privacy laws may also provide rights to opt out of specific forms of targeted advertising, the sale of personal information, or certain profiling activities.

TAV PETROIL does not sell personal information for monetary consideration. The applicability of other rights and obligations depends on the relevant law and our activities.

To submit a privacy request, please contact us using the contact information provided in the footer of our website. We will assess and respond to requests in accordance with applicable legal requirements.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, external resources, or other services.

If you follow a third-party link, you will be subject to that third party's privacy policy and practices. We do not control and are not responsible for the privacy, security, or content practices of external websites.

We encourage you to review the privacy policies of any third-party services you use.

13. Children's Privacy

Our website and business services are intended for business and general informational purposes and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children in violation of applicable law. Where local law establishes a different age threshold or additional requirements, those requirements will apply.

If you believe that a child has provided personal information to us unlawfully, please contact us so that we can review the matter and take appropriate action.

14. Direct Marketing and Communications

We may use business contact information to send relevant company news, product information, service updates, or other business communications where permitted by law.

Where consent is required, we will obtain it before sending such communications.

You may request that we stop sending marketing communications at any time by following the unsubscribe instructions included in the message, where available, or by contacting us directly.

Please note that we may still send non-promotional communications when necessary to respond to your inquiries, fulfill contractual obligations, or comply with legal requirements.

15. Do Not Track Signals

Some browsers offer a "Do Not Track" setting. Because there is no universally adopted standard for interpreting these signals, our website may not respond to every such signal.

Where required by applicable law, we will honor legally recognized browser-based opt-out preference signals.

You can also manage cookies through your browser settings and any consent management tools made available on our website.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technologies, or applicable laws.

When changes are made, we will update the "Last Updated" date at the top of this page. Where required by applicable law, we will provide additional notice or request consent for material changes.

We encourage you to review this page periodically to stay informed about how we protect personal information.

17. Contact Information

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or require further information about our data protection practices, please contact us through the contact details provided in the footer of our website.

Please include "Privacy Request" in the subject line of your email to help us identify and process your request appropriately.

Website: https://tavpetroil.com


This Privacy Policy is intended to provide general information about our privacy practices. Its application depends on our actual business operations, the technologies used on our website, and the laws applicable to the relevant processing activities.